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The Basics
Introducing Usurv
10
What is Usurv?
What is the difference between Usurv and a service like Yahoo Answers?
Are you a hosted solution?
What are the system requirements?
Do I need any IT or survey programming skills?
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How does Usurv work?
10
How do I ask a question?
What kinds of questions can Usurv answer?
How are participants recruited for a survey?
Are participants anonymous?
Where will the final survey be posted?
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Getting Started
Your first survey
4
How do I start?
What steps do I need to take to start asking questions?
What happens after I press submit?
What happens if my question is rejected?
What types of questions are supported?
5
Can you give me examples of supported question?
Can I show a logo or a picture?
How many questions can I ask with Usurv?
Why does Usurv restrict the number of questions to five?
What is a repeat survey?
Targeting Potential Participants
6
What is targeting?
Can I target a specific group to answer my questions?
I want to see differences between males and females and age groups. Do I need to ask these questions?
Can I target specialist groups?
How many participants should I ask?
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Viewing Results
10
How do I see my survey results?
How long until I get results?
Can I export the raw data?
What reports are available?
Can I see differences by demographics e.g. men vs women?
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Billing
3
How much will I be charged?
How will I get charged?
Why do you charge for targeting?
More support
1
How do I get more help
Training
Videos
9
Introducing a survey
Setting up a Question
Scheduling a survey
Copyright options
Asking effective questions
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